Terms of Use

The website at https://pleasefix.ai/ is owned by pleasefix, Inc. ("Company", "us", "our", "we"). These Terms of Use establish the legally binding conditions governing site usage. By accessing the site, you accept these Terms and represent that you are at least 18 years old and have authority to enter into them.

Important Notice About Dispute Resolution: Section 8.2 contains provisions governing how to resolve disputes between you and Company, including mandatory arbitration and class action waivers. Without opting out within 30 days, disputes must be resolved through binding arbitration. You waive rights to class action lawsuits and jury trials. Claims must be pursued individually.

1.1 Account Creation

Users must register for an account to access certain features. You represent that all registration information is truthful and accurate, and agree to maintain its accuracy. Accounts can be deleted anytime following site instructions. The Company may suspend or terminate accounts per Section 7.

1.2 Account Responsibilities

You are responsible for maintaining login confidentiality and all account activities. Notify the Company immediately of unauthorized access or security breaches. Company cannot and will not be liable for any loss or damage arising from your failure to comply with the above requirements.

2.1 License

The Company grants a non-transferable, non-exclusive, revocable, limited license to use and access the Site solely for your own personal, noncommercial use.

2.2 Certain Restrictions

You cannot:

• License, sell, rent, lease, transfer, or commercially exploit the Site
• Modify, reverse engineer, or create derivative works
• Access the Site to build competing products
• Copy, reproduce, or distribute content

Copyright notices must be retained on all copies.

2.3 Modification

Company reserves the right, at any time, to modify, suspend, or discontinue the Site (in whole or in part) with or without notice, without liability.

2.4 No Support or Maintenance

The Company has no obligation to provide support or maintenance.

2.5 Ownership

All intellectual property rights in the Site and content belong to the Company or its suppliers. This agreement transfers no ownership rights to you beyond limited access rights in Section 2.1.

2.6 Feedback

Any feedback you provide is assigned to the Company, which may use it without restriction. Feedback is treated as non-confidential and non-proprietary.

You agree to indemnify and hold the Company (including officers, employees, and agents) harmless from third-party claims arising from your site usage, Terms violations, or legal violations. The Company may assume defense at your expense. You cannot settle claims without written Company consent.

4.1 Third-Party Links & Ads

The Site may contain third-party links and advertisements not controlled by the Company. Company provides access to these Third-Party Links & Ads only as a convenience to you, and does not review, approve, monitor, endorse, warrant, or make any representations with respect to Third-Party Links & Ads. Use them at your own risk and investigate before transacting.

4.2 Other Users

The Company is not responsible for interactions between users or disputes between site users.

4.3 Release

You release the Company from all disputes, claims, and causes of action arising from the Site, including user interactions or third-party links. California residents waive Civil Code Section 1542 rights regarding unknown claims.

THE SITE IS PROVIDED ON AN "AS-IS" AND "AS AVAILABLE" BASIS, AND COMPANY (AND OUR SUPPLIERS) EXPRESSLY DISCLAIM ANY AND ALL WARRANTIES AND CONDITIONS OF ANY KIND.

The Company makes no warranty that the Site will meet requirements, be uninterrupted, secure, error-free, accurate, reliable, virus-free, complete, legal, or safe. If applicable law requires warranties, they are limited to 90 days from first use.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, IN NO EVENT SHALL COMPANY (OR OUR SUPPLIERS) BE LIABLE TO YOU OR ANY THIRD PARTY FOR ANY LOST PROFITS, LOST DATA, OR INDIRECT DAMAGES.

Liability is limited to a maximum of fifty US dollars for any damages. The Company's suppliers have no liability. Some jurisdictions do not allow limitations on incidental or consequential damages.

These Terms remain in effect while you use the Site. The Company may suspend or terminate access anytime at its discretion without liability. After termination, Sections 2.2–2.6 and 3–8 remain effective.

8.1 Changes

Terms are subject to revision. Substantial changes are notified via email or site notice. Continued use after notification indicates acceptance of changes.

8.2 Dispute Resolution

(a) Applicability of Arbitration Agreement. Disputes with the Company must be resolved by binding arbitration, except for small claims court proceedings and intellectual property infringement claims. This Arbitration Agreement shall survive the expiration or termination of these Terms and applies to all disputes, including those arising before agreement acceptance.

(b) Informal Dispute Resolution. Before arbitration, parties must meet and confer in good faith. The initiating party sends written notice requiring a conference within 45 days. Notice goes to: [email protected] or 1111B S Governors Ave STE 37085, Dover, Delaware 19904. Notice must include: name, phone, address, email, counsel information (if applicable), and dispute description. Conferences must be individualized. The statute of limitations is tolled during this process.

(c) Arbitration Rules and Forum. These Terms evidence a transaction involving interstate commerce; the Federal Arbitration Act governs. If informal resolution fails within 60 days, either party may pursue binding arbitration. JAMS administers arbitration. Claims under $250,000 use Streamlined Arbitration Rules; larger claims use Comprehensive Rules. The Request must include: party information, legal claims and facts, remedy description with amount calculation, and informal resolution completion certification. Counsel must certify the Request is not frivolous and is properly grounded in law. Arbitration occurs in the county where you reside unless parties agree otherwise. Materials remain confidential.

(d) Authority of Arbitrator. The arbitrator has exclusive authority over disputes except: (1) class action waiver challenges, (2) arbitration fee disputes, (3) condition precedent satisfaction, and (4) applicable Agreement version disputes — these go to court. The arbitrator may grant dispositive motions, award monetary damages, and grant non-monetary remedies available under law.

(e) Waiver of Jury Trial. EXCEPT AS SPECIFIED IN SECTION 8.2(a), YOU AND THE COMPANY PARTIES HEREBY WAIVE ANY CONSTITUTIONAL AND STATUTORY RIGHTS TO SUE IN COURT AND TO JURY TRIALS. All covered claims are resolved exclusively through arbitration.

(f) Waiver of Class or Other Non-Individualized Relief. YOU AND COMPANY AGREE THAT EACH OF US MAY BRING CLAIMS AGAINST THE OTHER ONLY ON AN INDIVIDUAL BASIS AND NOT ON CLASS, REPRESENTATIVE, OR COLLECTIVE BASES. Only individual relief is available. If a court finds class waiver unenforceable, that claim is severed and may be litigated in Delaware state or federal courts. All other disputes are arbitrated or litigated in small claims court.

(g) Attorneys' Fees and Costs.Parties bear their own attorneys' fees unless the arbitrator finds the dispute or relief frivolous. The party obtaining an arbitration compulsion order may recover reasonable costs and fees. The prevailing party in condition precedent disputes recovers costs and fees.

(h) Batch Arbitration. If 100+ similar Requests from the same law firm(s) file within 30 days, JAMS administers them in batches of 100. One arbitrator per batch handles consolidated proceedings with single filing fees, one calendar, and one award. This provision does not authorize class arbitration or consolidated claims except as stated.

(i) 30-Day Right to Opt Out. You may opt out by sending written notice within 30 days to: 1111B S Governors Ave STE 37085, Dover, Delaware 19904, or [email protected]. Notice must include your name, address, and clear opt-out statement. Other Terms provisions remain if you opt out.

(j) Invalidity, Expiration. If any Arbitration Agreement provision is invalid, that part is severed while the remainder remains effective. Disputes must be initiated within applicable statute of limitations or are forever barred.

(k) Modification. The Company may modify the Arbitration Agreement. You may reject changes within 30 days by writing the Company at the address above or [email protected]. Continued site use after rejection period constitutes acceptance. Prior valid opt-outs remain honored.

8.3 Export

The Site may be subject to U.S. export laws. You agree not to export, reexport, or transfer U.S. technical data or products in violation of export regulations.

8.4 Disclosures

The Company is located at the address in Section 8.8. California residents may report complaints to the Complaint Assistance Unit, Division of Consumer Product, California Department of Consumer Affairs, 400 R Street, Sacramento, CA 95814, or (800) 952-5210.

8.5 Electronic Communications

Communications between parties use electronic means. You consent to electronic communications, which satisfy legal requirements equivalent to hardcopy writing. This does not affect non-waivable rights.

8.6 Entire Terms

These Terms constitute the entire agreement. Failure to enforce provisions does not waive them. Section titles have no legal effect. "Including" means "including without limitation." Invalid provisions are modified to maximum enforceability. You are an independent contractor to the Company. Terms may not be assigned without written consent; Company may freely assign. Terms bind assignees.

8.7 Copyright/Trademark Information

Copyright © 2025 pleasefix, Inc. All rights reserved. Trademarks and service marks are Company property or third-party property. Prior written consent is required for use.

8.8 Contact Information

[email protected]